Whenever you run into an issue or need to contact support, it’s important to know which Empower version you’re working with.

🖥️ Here’s how to find it:

➡️ Open the Empower Start window

➡️ Click on the small information button (ℹ️) in the top-left corner

➡️ A window will open showing your:

• Software Version (e.g. 3.8.0)
• Software Support ID# — essential when contacting Waters Support
• Installed Options (e.g. System Suitability, Dissolution, NuGenesis)

✅ Check it out next time you log in — it’s a small detail, but it makes troubleshooting and communication so much easier.